Order Cancellations & Preorders
Once a regular (in-stock) order has been placed, it cannot be canceled
or modified. Our fulfillment process begins shortly after checkout, so
we're unable to accommodate cancellation requests once an order is
submitted. If you no longer want the item once it arrives, you're
welcome to return it in accordance with our return policy above.
This does not apply to pre-orders, which follow the cancellation terms
described below.
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds