Refund policy

We accept returns & exchanges up to 14 days after delivery (not including items marked final sale). Items must be free from stains or rips. Please note, we reserve the right to reject returns that do not meet these criteria or are submitted after the 14-day period. Any rejected packages will be returned to you at your expense.

To start a return or exchange, please email hr@wfhavenue.com. 

Return Shipping

Approved returns are subject to a flat $8 return shipping fee, which will be deducted from your refund. We will provide a prepaid return
shipping label; you do not need to pay for shipping out of pocket.

Approved exchanges will be reshipped to you at our expense, at no additional cost.

Lost or Damaged Packages

Risk of loss and title for returned items passes to us only once we receive the returned package. We recommend using the trackable label we provide and retaining your tracking number. If a return package is lost or damaged in transit back to us using our provided label, contact us at hr@wfhavenue.com and we will assist in resolving the claim
with the carrier.

For items lost or damaged in transit to you, see our Shipping Policy.